Booking Terms

Version GV-EN-2026-09-10. Supplied before the advance is paid.

1. Parties and nature of the booking

1. Operator and Property. "Operator" means the firm named as Operator for the property you are booking, shown alongside these terms and recorded in the Check-In Agreement. "Primary Guest" means the adult who made the booking and signs that agreement.

2. Short-stay accommodation service. This is a contract for short-stay guest accommodation and related services. The Operator retains possession, control, management, master keys and staff access. It creates no lease, tenancy, sub-tenancy, leave and licence or property right.

3. Permitted purpose. The Property may be used only for the private family or personal function disclosed in writing. No public, commercial, political, filming or other event is allowed without prior written approval.

4. Booking record. Dates, times, tariff, maximum attendance, payments and the refundable security deposit are those shown on your booking confirmation and written in the Check-In Agreement. Payment may be made by UPI or bank transfer to the Operator's designated account, or in cash to the Operator against a receipt. A payment made personally to a member of staff is not accepted and does not discharge the amount due; a receipt or tax invoice, as applicable, will be issued for every payment.

5. Advance disclosure. These terms, including every stated rate and charge, must be supplied before the advance. A later handwritten charge cannot replace the printed schedule. The Primary Guest must notify the Operator before arrival if any disclosed fact changes.

2. Guests, identity records and visitors

1. Complete register. Every invited guest or attendee must be entered in the attached register before entry and marked DAY ONLY or OVERNIGHT. Identity details are recorded only for adults. The Primary Guest confirms the list and is responsible for the conduct of invited persons.

2. Additional persons. The Manager may add a disclosed person before entry if the maximum is not exceeded. A further overnight occupant attracts the disclosed additional-guest rate of ₹1,000 per person per night. Delivery personnel, emergency responders, officiants and approved service providers are exempt only while performing that role and may not join the function.

3. Unregistered persons. An unregistered or otherwise unlisted social guest must be registered immediately or leave. No fixed charge applies to a day-only person. For a concealed overnight occupant, the ₹1,000 additional-guest rate plus ₹1,000 per person per night is payable for additional cleaning, utilities, administration and safety risk. Termination is available if the person refuses to register or leave, the maximum is exceeded, or safety is put at risk.

4. Identity documents and Aadhaar. Aadhaar is not required; Voter ID, Driving Licence, Passport or another Government photo ID is equally accepted. If Aadhaar is volunteered, only the last four digits are recorded and any retained copy must be masked. No biometric information or full Aadhaar number is stored.

5. Foreign nationals. A foreign national, including an OCI cardholder, seeking accommodation must provide and personally sign or mark the particulars required by rule 17 of the Immigration and Foreigners Rules, 2025 on arrival and departure. The Operator will transmit Form III electronically within 24 hours and retain the electronic record for at least one year.

6. Minors. Every person under 18 must remain under the supervision of a named responsible adult, particularly near the pool, tanks and outdoor areas.

Version GV-EN-2026-09-10. These terms must be sent to the Primary Guest before the advance is accepted. The two-page Check-In Agreement identifies and incorporates this version.

3. Gambling, betting and illegal activity

1. Absolute gambling prohibition. No gambling, betting, wagering, matka, card or dice game for money or stakes, or online betting or online money game, may be conducted, permitted or allowed at the Property on any device or connection. Playing cards, chips, tokens, dice and other gaming apparatus may not be brought in or used and are not provided by the Operator.

2. Operator's position. The Operator expressly prohibits all such activity, gives no consent to it, takes no share of any stake, pool or winnings, and receives only the disclosed tariff for accommodation and services. Gaming may expose players and persons who knowingly keep, manage or permit the place to liability under the Maharashtra Prevention of Gambling Act (Bombay Act No. IV of 1887); section 5 of the Promotion and Regulation of Online Gaming Act, 2025 prohibits offering, aiding, abetting or inducing the offering of an online money game.

3. Suspected gambling protocol. The Manager may enter under clause 40, require play to stop, make a dated log entry, preserve relevant common-area CCTV, leave suspected evidence untouched and inform police in writing. Staff will not take, hold, count, move, conceal or handle cards, devices, stakes or pooled money and everyone must follow police directions. A good-faith suspicion or report does not by itself create a refund or damages claim, without limiting claims for negligence, bad faith, unlawful conduct or other preserved rights.

4. Other illegal activity. No offence under any law may be carried on. Guests must give true identity details, must not obstruct an officer, must not involve staff, and must immediately notify the Manager of suspected unlawful activity. Nothing limits criminal responsibility of the Operator for its own conduct.

4. Drugs, alcohol, smoking and hookah

1. Narcotic drugs and psychotropic substances. No narcotic drug or psychotropic substance may be brought to, consumed, kept, stored, concealed, sold, supplied or otherwise dealt with at the Property. The Operator has no knowledge of or consent to such conduct. A suspected substance must be left untouched, the area isolated, and police called; staff must not take custody of or handle it.

2. Alcohol - the guest's own, within the law. The Operator holds no excise licence of any kind. It will not sell, serve, supply, store, procure, fetch or chill alcohol, and no member of staff will handle it; an assurance to the contrary from any person has no effect. Guests may bring and consume their own, subject to the law and to this clause. A person aged twenty-one or over may consume mild beer or mild liquor without a permit under rule 70F of the Bombay Foreign Liquor Rules, 1953, this property being outside Wardha District. Any other foreign liquor or country liquor, including spirits, requires that person to hold a valid permit: consuming or using it without one is an offence under section 13 read with section 66 of the Maharashtra Prohibition Act (Bombay Act XXV of 1949), and possessing or transporting it without one is a distinct and more serious offence under section 12 read with section 65. Such a permit is granted only to a person of twenty-five or over. Nothing may be given to or consumed by a person below the applicable age. No person may drink and then drive, enter the swimming pool, or supervise a child in or near it. The Primary Guest is responsible for compliance by the whole party.

3. Smoking, and hookah. Smoking is permitted in the open areas only. It is not permitted indoors, in any bedroom or bathroom, or near dry grass, fuel, bedding, curtains or other combustible material: the property is remote and a fire cannot be answered quickly. Ends must be fully extinguished and left in the ashtrays provided. Hookah and shisha of any description, whether or not containing tobacco and whether or not described as herbal or nicotine-free, remain prohibited everywhere. Under the Cigarettes and Other Tobacco Products (Maharashtra Amendment) Act, 2018 it is a cognizable offence, punishable with imprisonment of not less than one year, to open or run a hookah bar at any place, and a hookah shared by a gathering here may be treated as such.

4. Enforcement. Hookah apparatus, and alcohol held unlawfully or in the hands of a person below the applicable age, must be surrendered or removed when the Manager asks. Failure to do so, any drug breach, or drinking that endangers a person, the pool or the property, permits termination under clause 28 and reporting to the police. Alcohol lawfully brought and lawfully consumed is not itself a ground for termination. Under section 25 of the Narcotic Drugs and Psychotropic Substances Act, 1985 an owner or occupier of premises, or a person having their control or use, who knowingly permits them to be used for an offence under that Act is liable to the punishment provided for that offence; the Operator therefore reports rather than overlooks. Staff assurances contrary to these terms have no authority or effect.

5. Noise, fire, privacy and conduct

1. Professional sound equipment. A professional DJ, public address system, sound amplifier or similar amplified rig may not be brought to or set up at the Property unless the guest has first obtained the written permission required by rule 5(1) of the Noise Pollution (Regulation and Control) Rules, 2000 from the competent authority for the area, and has given a copy to the Manager before the equipment is unloaded. That permission is required at any hour. The Operator cannot obtain it on the guest's behalf and will not allow the equipment without it. The house music system provided at the Property is not equipment of this kind and is governed by the next clause.

2. The house music system, and sound levels. The house music system may be used indoors or outdoors, including through the night, provided the sound does not carry beyond the boundary of the Property. At all hours the sound measured at the boundary must not exceed the ambient standard in the Schedule to those Rules by more than 5 dB(A), and must never exceed 75 dB(A). Unless the area is categorised otherwise, the Operator applies the residential standard of 55 dB(A) by day and 45 dB(A) by night, giving a boundary limit of 60 dB(A) by day and 50 dB(A) by night. This is the Operator's permission as occupier of the property; it does not displace those Rules, and the guest remains responsible for complying with them and with any direction of an authority. The Manager may require the volume reduced or the sound stopped at any time, and will do so if it carries beyond the boundary or if anyone objects; the Manager may isolate the power to the equipment. No sound-emitting firecracker may be burst between 10:00 PM and 6:00 AM.

3. No festival relaxation for a private function. The relaxation permitting amplified sound until midnight under rule 5(3) of those Rules applies only on the limited days, not exceeding fifteen in a calendar year, notified in advance by the State Government, and never in a silence zone. It is not available for a private family or personal function, cannot be granted by the Operator or the Manager, and no request for it will be entertained. A breach of those Rules attracts a penalty under section 15 of the Environment (Protection) Act, 1986 which may be imposed on the Operator as well as on the guest, and the police may stop the sound and seize the equipment.

4. Recording and drones. Guests may record their own function but not another person or staff member without their knowledge and agreement, never in a private area, and never with an unattended device. A drone requires prior written permission. Suspected intimate recording may be reported to police.

5. Fire and dangerous articles. No firearm, explosive, sky lantern, firecracker or pyrotechnic article may be brought or used without written permission. No ignition source may be left near bedding, curtains, dry grass, fuel or gas cylinders. Cooking and approved fires are limited to designated areas and must be attended.

6. Manager's reasonable instructions. Every guest must follow reasonable safety, security and property-use instructions.

6. House rules and compensatory charges

7. Security deposit and check-out

1. Deposit purpose. The refundable security deposit shown on your booking confirmation secures supported damage, compensatory charges and unpaid dues. It is not automatically forfeited.

2. Deductions and refund. The Manager and Primary Guest will inspect jointly and take dated photographs. Each deduction requires an itemised written statement and, for actual cost, an invoice or quotation. The guest may agree or record an objection. The undisputed balance will be refunded within three working days, to the account the payment came from or, where it was paid in cash, in cash against a receipt. If repair cost is unknown, the disputed amount must be supported within 15 days or refunded. Further loss may be claimed only on proof.

8. Termination and vacation

1. Immediate cases. The Operator may terminate immediately where a person or property is at risk, an offence is occurring or reasonably suspected, the gambling, drug, alcohol/hookah, dangerous article or intimate-recording rule is breached, or an authority directs it. Other curable breaches require a warning and reasonable opportunity to stop.

2. Financial consequence. On termination, the Operator may retain the tariff for nights already begun and additional proven loss caused by the early ending, with a written basis, and must refund the balance within seven working days. Guests must vacate peacefully.

• No food, drinks and glassware are permitted in the swimming pool or on the pool deck — Actual invoiced/quoted cost of draining, cleaning and refilling; no additional fixed sum.
• Cleaning required after vomiting on floors, bedding, furniture, carpet or upholstery — ₹1,000 if Operator staff clean; professional cleaning/replacement actual cost instead, not in addition.
• Alcohol, smoking or hookah at the Property — Up to ₹5,000 per affected room for justified deep-cleaning, airing, laundry and loss of use; or termination instead of that charge for the same instance.
• Sound in breach of clauses 20 to 22 — ₹2,000 per occasion, maximum ₹4,000 per stay, plus immediate stopping; or termination instead of the charge if the breach continues after warning.
• Unlisted day guest / concealed overnight occupant — Day guest: register or leave, no fixed sum. Overnight: ₹1,000 per person/night plus ₹1,000 per person/night if concealed.
• Damage to building, garden, furniture, equipment, appliances, linen or crockery — Actual reasonable repair or replacement cost.
• Lost key, remote or access card — Actual replacement cost.
• Late check-out without written approval — 12.5% of daily tariff per hour or part, capped at one daily tariff; no charge for medical emergency or Operator/authority instruction.
• Pet brought with prior permission — ₹500 per pet/night. Without permission: actual cleaning/damage cost instead, not in addition.
• Indoor furniture, mattresses or appliances moved outdoors/poolside; unauthorised decorations — Actual cleaning, repair, replacement or making-good cost.
• Unsafe cooking, fire, barbecue or ignition source; fireworks at night — Actual damage cost. Night firecracker: ₹2,000 per occasion, or termination instead if continued.
• Gambling, drug activity, serious privacy violation or other suspected offence — No fixed sum. Stop activity, preserve evidence, terminate where clause 28 permits and report to police. Proven actual loss only.

Charges are not automatic fines. Before charging, the Manager must describe the breach, hear the Primary Guest and give an itemised written calculation. A fixed amount is a reasonable pre-estimate for difficult-to-measure disturbance or staff time. An actual cost requires an invoice or written quotation. The Operator may not recover both for the same loss.

9. Safety and rural-location information

1. Swimming pool. The swimming pool is unguarded and has NO lifeguard. Children and non-swimmers require continuous supervision by an attentive adult who can swim. No diving, unsafe jumping or swimming while intoxicated or during treatment. The Operator must maintain the pool, surround, enclosure, depth markings and rescue equipment safely.

2. Electricity. Guests must not tamper with or overload wiring, switchboards, pumps or appliances, use high-load equipment without permission, or operate fittings in wet/flooded areas. Exposed wire, spark, burning smell, shock, tripped breaker or water near a fitting must be reported immediately and the area avoided. The Operator must maintain the installation, earthing and residual current device (RCD) protection rated not more than 30 mA, and isolate a defect promptly.

3. Wildlife and weather. Open rural areas may contain bees, wasps, snakes, scorpions, stray animals and insects, particularly after rain and after dark. Guests must use footwear and lights, supervise children and avoid restricted service/agricultural areas. The Operator must take reasonable pest, vegetation, lighting and access-control measures.

4. Power. There is no generator; limited inverter backup serves lights and fans, and power outages may occur. The Operator is not responsible for disruption beyond its control, but this does not excuse negligent maintenance or statutory breach. Refrigerated-medicine needs must be disclosed at check-in.

5. Accidents. Guests should report an accident, injury, shock, fall, near-drowning, bite, sting, illness or damage before leaving. The Manager will make a signed incident record and give the Primary Guest a copy. Reporting or not reporting does not remove any legal right.

10. CCTV, identity data and privacy

1. CCTV. Cameras operate only at the common-area locations disclosed at check-in, never in or viewing a bedroom, bathroom, toilet, shower or changing area, and record no sound. Recordings are used only for safety, property protection and incident/rule investigation, never marketing. Normal retention is no more than 30 days; a relevant clip may be preserved for police, insurance or proceedings. Access is restricted and disclosure is limited to lawful authorities, insurers/advisers for those purposes, or as directed by law.

2. Identity and contact data. Booking, guest-register, signature, photograph and optional annexure data are used only for identity verification, lawful reporting, contact, contract administration, charges and incident handling. They are not sold or used for marketing. Identity-document copies and the check-in photograph are normally deleted within 30 days after check-out; the signed booking and transaction record may be kept for 36 months, or longer only where tax law, another law, a claim or proceeding requires. Contractual access, correction and erasure requests may be sent to the Operator using the contact recorded in the Check-In Agreement. Where the Operator is required by a law or an order in force to record, retain or report any of this information, it does so in discharge of that legal obligation under section 7 of the Digital Personal Data Protection Act, 2023 and not on the basis of consent, so withdrawing consent does not affect it; all other use rests on consent and stops if consent is withdrawn. A guest dissatisfied with the Operator’s response may complain to the Data Protection Board of India. These safeguards apply in addition to any data-protection rights in force.

11. Liability, entry and general provisions

1. No blanket waiver. A safety acknowledgement records disclosed conditions; it does not waive a claim. Nothing excludes or limits liability for death, injury, illness, loss or damage caused by negligence, breach of statutory duty or wilful default of the Operator, its directors, Manager, staff, agents or contractors, or any right under the Consumer Protection Act, 2019 or other law.

2. Guest-caused loss and indemnity. The Primary Guest is responsible for the party's acts and omissions and will indemnify the Operator only for proven loss, claims and reasonable legal cost arising from the party's breach, illegal act or damage/injury caused by the party. It excludes the Operator's own negligence, statutory breach, wilful default, offence, fine or penalty and applies only to the guest's proportionate share.

3. Belongings. The Operator is not responsible for personal belongings except where loss is caused by its negligence or an item was accepted for safekeeping. Guests should secure valuables.

4. Right of entry. The Operator/Manager may enter at a reasonable time on request and without notice in an emergency or on reasonable suspicion of breach. A bedroom entry requires a knock and, except in emergency, an agreed time. Power to sound equipment used in breach may be isolated.

5. Insurance status. The Check-In Agreement or operations pack records whether public liability insurance is in force. Any policy does not limit a guest's legal right.

6. Law, severability and language. Indian law applies and the courts recorded in the Check-In Agreement have jurisdiction subject to applicable law. An invalid provision is severed without invalidating the rest. A Marathi or Hindi translation may assist understanding but is not a separate contract; if inconsistent, the English text prevails, subject to applicable law.

7. Entire booking record. The booking confirmation, these Booking Terms, the signed Check-In Agreement, attached register and completed check-out record form the booking record. A change must be written and acknowledged by both parties.

8. Stamp duty. The Operator will pay any stamp duty legally payable on the Check-In Agreement and these incorporated Booking Terms.

12. Payment, cancellation and refund

1. Advance and balance. Where the booking is made online, a 50% advance of the tariff is payable at the time of booking and the booking is confirmed only on receipt. The balance is payable at or before check-in. Payment may be made by UPI or bank transfer to the Operator's designated account, or in cash to the Operator against a receipt. No payment may be made to a member of staff personally, and such a payment does not discharge the amount due. Amounts are in Indian Rupees; GST is charged in addition where applicable, and a receipt or tax invoice is issued for every payment.

2. Cancellation. Cancellation refunds are calculated on the advance only, since the balance is never charged in advance. More than 7 days before check-in: 100% of the advance is refunded. Between 3 and 7 days before check-in: 50% of the advance is refunded. Less than 3 days before check-in: the advance is not refunded. A no-show is treated as a cancellation of less than 3 days.

3. How refunds are made. A refund is returned by the original payment method and normally reflects within 5 to 7 business days. The refund is calculated by reference to the day the Operator receives the cancellation request, by server timestamp in IST. A cancellation required by the Operator, or by an order of an authority, is refunded in full regardless of the ladder above.

4. Check-in and check-out times. Full day package: check-in 11:00 AM, check-out 10:00 AM the next day. Half day (day use) package: check-in 10:00 AM, check-out 6:00 PM the same day. Night only package: check-in 6:00 PM, check-out 10:00 AM the next day. Early check-in and late check-out are subject to availability and may attract the charge in the schedule above.